Shipping & Orders

When will my order ship?
We will package and ship your order within 3 business days.
What are my payment options?

Online we accept major credit cards, Apple Pay, Google Pay, and Afterpay for some purchases. In the store we accept credit cards, cash, check, Google Pay and Apple Pay.

Can I pick up my order in the shop?

Yes! When you order online just select store pick-up. We will hold your order for 10 business days. If you have not picked up your order by then, we will refund your money and the items purchased will be returned to our inventory.

Who do you use for shipping?

We use USPS for shipping.

How much is shipping?

We offer flat-rate rate shipping at $7.99. Orders over $75 ship free!

How much do I have to spend to get free shipping?
Orders over $75 ship free!
Shopping & Products
Will my yarn order come from the same dye lot?

Whenever possible, we will put together orders from the same dye lot. If we don’t have the quantity you ordered in a single dye lot, we will contact you to discuss options.

How do I purchase and/or redeem gift cards?

Electronic gift cards can be purchased online or in the store. To redeem your gift card online, have your gift card handy and follow the steps at check-out. To redeem in the store, we will scan your gift card at check-out.

What does it mean if my item is backordered?
If an item is back-ordered, it is not in our stock. We will work with you and the yarn companies to order your items as soon as possible, or find a suitable replacement. We recommend buying extra for projects to avoid the risk of dye lots changing or colorways and bases no longer being available if you run short
Can I purchase patterns through your store via Ravelry?

Yes! Purchasing patterns through our shop on Ravelry helps support our store and we sincerely appreciate it. Visit our store page here:–the-frog—yarn-shop. Click “buy in store” to purchase through our shop.

Can I purchase Ravelry patterns through your store?
Yes! When we purchase patterns for you through Ravelry it helps support our store and we sincerely appreciate it. We will print your pattern and send it to your Ravelry library – just tell us your Ravelry username.
Can I return yarn?
Unused yarn in its original condition can be returned in store with a receipt within 30 days of purchase.

Or you can send back any unused yarn in its original condition with a copy of your invoice within 30 days to:

Tink & The Frog – Returns
117 N Main St.
Adrian, MI 49221

Please note that yarn which has been wound cannot be returned, as it is not in its original condition.

What is your return policy?

Unused items in their original condition can be returned in store or through the mail within 30 days of purchase with receipt or invoice. Clearanced items, books, magazines and patterns are not returnable.

If a needle or hook is defective, please contact us or call 517-759-3990 and we will work with you and the manufacturer to get a replacement.

Classes & Events
Can I bring my own yarn?
Yarn used for classes and events must be purchased in the shop. Some classes include the cost of supplies. For those which do not, we offer a 10% discount for the yarn used for a class.
How do I find out what’s new at the shop?

Our Events Calendar lists all of our classes, social stitching and events. You can also subscribe to our email list.

Is there drop-in social stitching?
Social stitching is listed in our Events Calendar, but you are always welcome to drop in and stitch outside of those hours!
Can kids learn how to knit or crochet?
Yes! A good rule of thumb: when children learn to tie their shoes they are probably ready to learn to knit or crochet. A child’s individuality is also important. Can they sit still? Focus and persist at a new task?
What is your class cancellation policy?
If for some reason your class is canceled, we will work with you to find another class. If no suitable class can be found, we will refund your money.
What if I want to withdraw from a class?

For a full refund, withdraw prior to one week before the class begins by calling us at 517-759-3990.

Helping Out
I would like to teach a class. Who should I contact?

Send us a message using the Contact Us form or contact Michelle at We recommend including relevant experience for both the craft and teaching in your message.

I am interested in creating store samples. Who should I contact?

Send us a message using the Contact Us form or contact Michelle at .

Can you rescue my project?

Yes! Bring your project and pattern and we will take a look. If it’s a small fix, we can advise you or correct it any time. If it’s more involved we will set it aside for one of our experts. We will contact you with a cost estimate for the repair as soon as possible.

Do you wind yarn?

Yes, we will wind your yarn for you! If you purchase yarn in-store, just let us know. If your purchase is online, select “Yes, please wind my yarn!” and leave a note during check-out. Please note, yarn which has been wound cannot be returned.

Get Inspired!

Check out our friends' projects and share your own
Tag your photos with #tinkandthefrogsamples on Instagram to add your project to our growing showcase!

Sample time!

Spring is just around the corner, and this adorable Kelsey Dress is the perfect knit for the little girl in your life! Michelle used one just one skein of Recycled Tweed by @queenslandcollection for the smallest size and had leftovers! Sized for ages 12 months - 6 years, this cute little dress is perfect for spring or paired with a shirt and leggings on chillier days. Recycled Tweed is a DK-weight yarn made of 100% recycled materials, making it an earth-friendly and pretty choice.

We have lots of choices that work with this great little pattern. In addition to Recycled Tweed, Michelle recommends Malabrigo Arroyo or Plymouth Dreambaby.

#tinkandthefrogsamples #yarn #knittedsample #knitsample

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Sample time! 🥳

Midwest mornings are still a little chilly... It`s the perfect weather for a light cowl! Cubes and Hues knitted in @gustowool`s Echoes is a soft and beautiful springtime accessory. This pattern uses brioche knitting, but a similar effect could easily be made with simple knits and purls.

Echoes comes in two identical mini-skeins with exciting gradients dyed on a fingering weight merino and nylon blend. This beautiful yarn is hand-dyed in Turkey.

#knittedsample #gustowool #knitsample #tinkandthefrogsamples #knittingaddict #knitstagram

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